REFUND POLICY

Effortless Returns

At The Mind Planner, our goal is to ensure you’re completely content with your purchase. If you find that you’re not entirely satisfied with your non-personalised, non-downloadable items, we offer a seamless return process.

Return Criteria

Time Limit: You can return items within 30 days from the date you receive them.

Condition: Items must be unused, in their original state, and include all original packaging and materials.

Exclusions: Only non-personalised, non-downloadable items are eligible for returns. Please note that shipping and processing fees are non-refundable.

Refund Procedure

Credit Method: Refunds will be processed to the original credit card used for the purchase.

Processing Time: Refunds will be issued within 10 days from the day our Warehouse Team receives the returned item.

Starting a Return

To initiate a return or for any questions about our return process:

Contact Us: Email our Customer Service Team at support@themindplanner.com.

Return Shipping Guidelines

Secure Packaging: Please ensure your return is packaged securely to prevent damage during shipping.

Insured Shipping: We recommend using insured mail for returns to protect your package and facilitate a smooth return process.

Our Commitment to Your Satisfaction

We’re here to assist you throughout the return process. If you have any questions or need help with your return, don’t hesitate to reach out to us.